Ottawa Kent Insurance Agency, Inc. - Changing Expectations

Our agency was established in 1973 and has expanded and grown to meet the needs of our customers. We have assembled a professional staff of insurance specialist capable of meeting all your insurance needs.

Currently Ottawa Kent Insurance serves the needs of over 9,500 families and 2,000 business concerns in Western Michigan. We currently have three convenient locations which utilize the same comprehensive computer system. We know that personal service does not mean the same thing to everyone. We try to understand you and then provide personal service that meets your needs.

As our agency has grown, we must attribute both our growth and success to our faithful customers. Over the years our customers have continually recommended our services to both their family and friends. Since exceptional customer service is our lifeline, exceptional customer service is what we deliver to our customers. We pride ourselves on giving our customers the same level of service that we would expect for ourselves. Let us help you with your insurance needs and we will change your expectations on the type of service you should receive.

Our Goals

To offer our clients and prospects the best insurance programs available.

To represent strong companies who have a proven track record of client service.

To be the only source for our clients insurance protection and information needs.

To provide insurance products efficiently and in a profitable manner.

To provide a cooperative, safe, friendly and caring work environment.